Your privacy matters to eq333. This page explains exactly what personal data eq333 collects, why it is collected, how it is used, and what rights you have over your own information. eq333 does not sell your data — full stop.
Your Data, Your Rights
eq333 gives you full visibility and control over the personal data held on your account.
Six principles that define how eq333 approaches data privacy — before you read the full policy below.
eq333 collects only the data needed to operate your account and comply with legal obligations. This includes your name, date of birth, mobile number, payment details, and gaming activity. eq333 does not collect data it has no use for, and does not retain data longer than necessary.
Your data is used to verify your identity, process payments, personalise your eq333 experience, send you relevant promotions (if you opt in), and meet our legal and regulatory obligations. eq333 never uses your data for purposes beyond what is described in this Privacy Policy.
eq333 shares data only with trusted service providers who help operate the platform — payment processors, identity verification services, and fraud prevention systems. All third-party providers are contractually bound to protect your data. eq333 never sells personal data to advertisers or data brokers.
eq333 uses industry-standard encryption for all data in transit and at rest. Access to personal data within the eq333 organisation is restricted on a need-to-know basis. Security systems are reviewed and updated regularly, and all staff with data access receive privacy training.
You have the right to access, correct, or delete the personal data eq333 holds about you. You can also object to certain types of processing, request data portability, and withdraw marketing consent at any time. eq333 will respond to all data rights requests within 30 days.
eq333 uses cookies to keep you logged in, remember your preferences, and understand how the platform is used so it can be improved. You can manage cookie preferences in your browser settings. eq333 does not use third-party advertising cookies or cross-site tracking technologies.
eq333 takes the privacy of its players seriously. This Privacy Policy explains how eq333 collects, uses, stores, and protects the personal data of everyone who uses the eq333 platform — including the website at eq333.net and the eq333 mobile app. It also explains the rights you have over your personal data and how to exercise them.
By registering an account on eq333 or using any part of the eq333 platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how eq333 handles personal data, you should not use the platform.
Plain Language Commitment: eq333 has written this Privacy Policy in plain language so that every player — regardless of technical background — can understand exactly what happens to their data. If anything is unclear, contact the eq333 support team at [email protected].
For the purposes of applicable data protection law, eq333 is the data controller in respect of the personal data collected through the eq333 platform. This means eq333 determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out lawfully and transparently.
If you have any questions about how eq333 processes your personal data, or if you wish to exercise any of your data rights, you can contact the eq333 data protection team at [email protected].
eq333 collects personal data in three main ways: data you provide directly when registering or using the platform, data collected automatically as you use the platform, and data received from third parties such as payment processors and identity verification services.
eq333 may receive personal data from payment processors to confirm transaction status, from identity verification providers to confirm your identity documents are valid, and from fraud prevention services to protect the platform and its players. eq333 only requests the minimum data necessary from third-party sources.
Note: eq333 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by responsible gaming obligations (for example, recording a self-exclusion request).
eq333 uses the personal data it collects for the following purposes:
| Purpose | Data Used |
|---|---|
| Creating and managing your eq333 account | Name, date of birth, mobile number, email |
| Processing deposits and withdrawals | Payment account details, transaction history |
| Verifying your identity (KYC) | ID documents, name, date of birth |
| Fraud prevention and security monitoring | IP address, device data, transaction patterns |
| Providing customer support | Account data, support communications |
| Personalising your eq333 experience | Game activity, session data, preferences |
| Sending promotional offers (opt-in only) | Mobile number, email, gaming preferences |
| Responsible gaming monitoring | Gaming activity, deposit history, self-exclusion status |
| Legal and regulatory compliance | All data categories as required by law |
eq333 processes your personal data on one or more of the following legal bases depending on the purpose of processing:
eq333 does not sell, rent, or trade your personal data. eq333 shares personal data only in the following limited circumstances:
All third-party service providers who receive personal data from eq333 are required to process that data only for the specified purpose and to maintain appropriate security measures. eq333 does not permit third parties to use your data for their own marketing purposes.
Some of the third-party service providers used by eq333 may process personal data outside of Bangladesh. Where personal data is transferred internationally, eq333 ensures that appropriate safeguards are in place to protect your data to the same standard as required under applicable data protection law.
These safeguards may include contractual clauses that require the recipient to protect your data, or transfers to countries that have been assessed as providing an adequate level of data protection. If you would like more information about the safeguards in place for any specific international transfer, contact the eq333 support team.
eq333 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:
When personal data is no longer required, eq333 securely deletes or anonymises it so that it can no longer be linked to you as an individual.
Under applicable data protection law, you have the following rights in relation to the personal data eq333 holds about you. eq333 will respond to all valid requests within 30 days.
You can request a copy of all personal data eq333 holds about you. This is sometimes called a Subject Access Request (SAR).
If any personal data eq333 holds about you is inaccurate or incomplete, you have the right to have it corrected.
You can request that eq333 delete your personal data in certain circumstances, for example if the data is no longer needed for the purpose it was collected.
You can ask eq333 to pause processing of your data while a dispute about its accuracy or the lawfulness of processing is resolved.
You can request a copy of your personal data in a structured, machine-readable format so you can transfer it to another service provider.
You can object to processing based on legitimate interests, including profiling for marketing purposes. eq333 will stop processing unless it can demonstrate compelling legitimate grounds.
How to Exercise Your Rights: Send your request to [email protected] with the subject line "Data Rights Request". eq333 may need to verify your identity before processing the request. There is no charge for exercising your rights in most circumstances.
eq333 uses cookies and similar technologies on the eq333 website and app. Cookies are small text files stored on your device that help the platform function correctly and improve your experience.
eq333 does not use third-party advertising cookies or allow external ad networks to place cookies on the eq333 platform. You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the eq333 platform.
eq333 will only send you promotional messages — including bonus offers, game announcements, and special events — if you have explicitly opted in to receive them during registration or through your account settings. You can withdraw your marketing consent at any time by:
Withdrawing marketing consent does not affect your ability to use the eq333 platform. eq333 will continue to send you essential service communications — such as transaction confirmations, security alerts, and account notifications — regardless of your marketing preferences, as these are necessary for the operation of your account.
Important: Players who have self-excluded from eq333 will be automatically removed from all marketing communications for the duration of the self-exclusion period. eq333 will not send promotional content to self-excluded players under any circumstances.
The eq333 platform is strictly for adults aged 18 and over. eq333 does not knowingly collect personal data from anyone under the age of 18. If eq333 discovers that a minor has registered an account, the account will be closed immediately, all funds will be returned, and all associated personal data will be deleted.
If you believe that a minor has registered on eq333, please contact the support team at [email protected] immediately so the matter can be investigated and resolved promptly.
eq333 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
While eq333 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.
eq333 may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or data processing practices. When material changes are made, eq333 will notify registered players via email or an in-platform notification before the changes take effect.
The "Last Updated" date at the top of this page will always reflect when the most recent changes were made. eq333 encourages you to review this Privacy Policy periodically to stay informed about how your data is being protected.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way eq333 handles your personal data, please get in touch with the eq333 data protection team:
eq333 aims to respond to all privacy-related enquiries within 5 business days and to complete all formal data rights requests within 30 days. If you are not satisfied with eq333's response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.
Now you know exactly how eq333 handles your data. No surprises, no hidden sharing, no selling your information. Just a secure, fair platform built for players who value both great gaming and genuine privacy. Ready to get started?